The war has forced millions of Ukrainians to leave their homes. At Dzherelo, we want everyone who has relocated to Lviv to feel welcomed — with care, support, and readiness to help.
Who do we support?
We support internally displaced persons who:
- temporarily reside within the Lviv city community;
- have found themselves in difficult life circumstances due to the war;
- need assistance with everyday, social, or psychological issues.
How do we help?
We offer a wide range of social services, including:
- Representation of interests
Support during document processing, registration, and access to social services. We help navigate bureaucratic procedures and protect your rights.
- Social support
Comprehensive assistance for those going through emotionally or socially challenging times. We are there for you every step of the way — from the initial consultation to stabilizing the situation.
- Crisis intervention
Rapid response in emergency situations. We act quickly to ensure protection and necessary support in critical moments.
- Adaptation and development
We offer educational programs, training sessions, and self-help group meetings. We foster skill development, social engagement, and self-realization.
- Integration and reintegration
We help individuals return to full participation in life, restore social and family connections, and adapt to new conditions and environments.
- Counselling, mediation, and information
We do not just help with paperwork—we accompany each person and help them feel part of the community.
How to access the services?
You need to prepare:
- an application (completed at the social welfare offices);
- copies of passport pages 1, 2, and 11;
- tax identification number (TIN);
- document confirming actual place of residence;
- internally displaced person certificate (mandatory);
- needs assessment report (issued by our specialist);
- disability certificate or pension ID (if available);
- child’s birth certificate (if needed);
- income declaration (if required);
- other documents depending on the situation.
Please submit your documents to the district social welfare offices. Specialists there will guide and assist you at every stage.
Our locations
You can contact the social work department in your district:
- Sykhiv Department — 66 Chervonoyi Kalyny Ave
- Shevchenkivskyi Department — 11 V. Lypynskoho St
- Lychakiv-Halytskyi Department — 67 K. Levytskoho St
- Frankivskyi Department — 85 H. Chuprynky St
- Zaliznychnyi Department — 34 I. Vyhovskoho St
We understand how difficult it is to start over. But you are not alone. We are here — right beside you.
