There are moments in life when everything seems to fall apart. At Dzherelo Centre, we stand with those who are going through hardships — to offer support and help.
We work with families who are struggling to cope with life’s challenges on their own — and we do so with respect, trust, and belief in change.
Who do we support?
We support:
- single mothers and fathers raising children on their own;
- large and low-income families;
- families where parents are temporarily unable to fulfill their responsibilities;
- individuals and families in difficult life circumstances who need support.
How do we help?
At Dzherelo, you can receive social services that help you gradually overcome hardship — step by step. We don’t offer ready-made answers, but we do help you find a way forward together.
We provide the following services:
- representation of interests (e.g. document processing, assistance with residency registration)
- social support for individuals and families in difficult life circumstances
- emergency (crisis) intervention
- social adaptation (training, skill development, support for self-help groups)
- social support for guardianship families, foster families, and family-type children’s homes
- social integration and reintegration (restoring family relationships, developing communication skills)
- social prevention
- mediation and conflict resolution
- information and counselling
How to access the services?
To begin, call the hotline at 16-20 or contact the Social Work Department and prepare a few documents. We will guide you through the process, but here is a general list:
- application (filled out at the department)
- copy of passport (pages 1, 2, 11)
- copy of tax ID (ІПН)
- MSEC certificate or pension certificate (if available)
- confirmation of current place of residence
- IDP certificate (for internally displaced persons)
- needs assessment report (prepared by our specialist)
- child’s birth certificate (if needed)
- income and asset declaration (if needed)
- other documents depending on individual circumstances
Our locations
Our social work and psychological support specialists are available in various parts of the city:
- City Centre – 10 Teatralna Street
- Sykhiv District – 66 Chervonoi Kalyny Avenue
- Shevchenkivskyi District – 11 V. Lypynskoho Street
- Lychakivskyi and Halytskyi Districts – 67 K. Levytskoho Street
- Frankivskyi District – 85 H. Chuprynky Street
- Zaliznychnyi District – 34 I. Vyhovskoho Street
Not sure where to start? Just give us a call or drop by the nearest office — we’re here to help.
